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At Boatman, we want you to be fully satisfied with your purchase. If, for any reason, you decide you would like to return your order, we accept returns of unworn, in perfect salable condition for refund. Orders have 30 days from the date of delivery to return eligible items for refund. All products must be returned in the original packaging with all original components. Please note: There will be a flat fee of $20.00 as a restocking fee for all returns.
We try to be as fair and accommodating as possible, but reserve the right to refuse returns that do not meet these criteria.
Boatman accepts exchanges on perfect salable condition products. You have 30 days from delivery date to send in product to exchange. Once a quality check is done, allow for 1-3 business days to send out the exchange product. Boatman will cover a one time return and reshipping fee. After that exchange fees will be the customers responsibility.
Refunds take approximately 10-15 business days to be processed by our team. Depending on your payment method, it may take 2-10 business days for the refund to post to your account after processing. All prices are listed in USD. Refunds are subject to a $20.00 fee to cover handling and restocking costs. If you purchased online, please make sure to reach out to firstname.lastname@example.org.